Refund Policy – Grow Meta

🔁 Refund Policy

Effective Date: May 16, 2025
Business Name: GrowMeta (www.growmeta.online)
Applicable to: All digital services, packages, and membership plans sold via GrowMeta

1. Overview

At GrowMeta, we are committed to delivering high-quality digital services like Meta ad campaign setup, website development, and growth support. Since our services are digital, personalized, and start immediately after confirmation, we follow a strict but fair refund policy to protect both customer and business interests.

2. Eligibility for Refund

Refunds are provided only under the following valid circumstances:

You paid for a service but did not receive any onboarding or delivery initiation within 5 business days.
A technical error occurred on our end that prevented service initiation or delivery.
The payment was made accidentally and confirmed with proof before we begin the service.

✅ Refund request must be submitted within 48 hours of payment.
📧 Contact must be made through our official support email or WhatsApp.

3. Non-Refundable Situations

We do not offer refunds in the following cases:

You changed your mind after ordering the service.
Service has already started or been partially delivered.
Delay due to incomplete inputs or late response from your side.
Results of Meta Ads or traffic performance did not meet subjective expectations (since ad performance can vary).
You misused, copied, or violated GrowMeta’s digital content or strategies.
Refund request made after the eligible period.

4. Refund Process

If your case qualifies, the refund will be:

Processed within 7 working days
Credited via the same payment method (e.g., UPI, PhonePe)
Subject to basic verification of payment and reason

🔒 GrowMeta reserves the right to approve or reject any refund claim based on internal service logs and policy.

5. Documentation Required

To apply for a refund, please share the following details:

Full name
Service purchased
Payment proof (screenshot/transaction ID)
Reason for refund
Date and time of payment
UPI ID or payment method used

Submit this information to:
📧 growmetads@gmail.com
📱 Or contact our verified WhatsApp support.

6. Chargebacks & Disputes

Initiating a payment dispute or chargeback without contacting us will be considered a violation of our terms. We may ban such users permanently and take legal action if necessary.

7. Policy Changes

GrowMeta reserves the right to modify or update this refund policy at any time without prior notice. Updates will be posted on this page.

8. Need Help?

If you have any questions or doubts about your refund eligibility, don’t hesitate to reach out to us:
📧 Email: growmetads@gmail.com
🌐 Website: www.growmeta.online